Solera
Leading risk management and asset protection software organisation, Solera, turned to Third Republic for help sourcing niche ServiceNow professionals.
Leading risk management and asset protection software organisation, Solera, turned to Third Republic for help sourcing niche ServiceNow professionals.
The ChallengeWith their sights set on rolling out a new Service management tool across their global business, Solera were faced with the issue of sourcing the talent necessary to make this a reality. However, with their internal recruitment teams unable to source any viable candidates in this niche market, and with the role having been left unfilled for nearly six months, Solera found themselves with a catch 22. Facing the prospect of either having to work with expensive vendors or continuing to leave this business-critical position vacant, Solera were up against a wall. |
The SolutionAs specialists in the ServiceNow market, Third Republic were perfectly placed to help Solera with their hiring needs. Indeed, once Solera engaged had engaged our consultant, they were able to rapidly source and send over three viable candidates within 24 hours. With one individual coming through a direct referral, and the other two being sourced from the offline, passive marketplace, Third Republic demonstrated their ability to develop and harness an extensive network of ServiceNow talent in order to quickly meet the needs of this client. |
With numerous potential candidates to choose from, Solera now faced a different dilemma; with all three being more than capable of completing the work. The decision was made to bring two ServiceNow professionals on – one to train the junior administrative staff across their global offices, and the other to work on-site ensuring the smooth running of the implementation and roll out. With both individuals on-board, Solera were able to push ahead with their global implementation, in doing so ensuring that their business could run efficiently.
Really impressed with the quality and professionalism provided and the time given to ensure the requirements are understood. Best agent I have worked with in years.
Rachael Winterbottom
ServiceNow Project Manager @ Solera
